Help Center

We’re Here to Support You
Whether you’re a guest, a partner hotel, or a merchant, the Anex Help Center provides quick answers and dedicated support.

What You’ll Find

• Guides & Tutorials: Step-by-step instructions for setting up your Anex Wallet and making payments.

• Troubleshooting: Solutions for common issues such as login problems, payment delays, or wallet recovery.

• Partner Resources: Integration manuals for POS, PMS, and WebPOS systems.

• Security Tips: Best practices to keep your wallet and transactions safe.

• FAQs: Quick answers to the most common questions from travelers and partners.

Need Extra Help?

• Email Support: [email protected]

• Live Chat: Available directly in the Anex Wallet app.

• Documentation: Full technical docs for partners and developers.